Terms of Use

(Updated on: 16-June-2013)

Please familiarize yourself with the following terms of use before using

Accepting these terms

This page is still under construction. By accessing the website or by using the website you agree to be bound by terms & conditions.

General Overview and Description of Service

(a) In these terms and conditions: "we", "us" and "our" refer to TAMARRAN SPORTS ONLINE SERVICES EST, a Bahraini establishment authorized and regulated by the Ministry of industry and commerce; "website" means the website available at (or any successor website operated by us from time to time); "member" means an individual who has registered as a member of the website.

(b) Through the website we ( and its affiliate (distribution) partners) provide an online platform through which all clubs and sport field providers, can advertise their pitches for reservation, and through which visitors to the website can make such reservations. By making a reservation through, you enter into a direct (legally binding) contractual relationship with the pitch provider at which you book. From the point at which you make your reservation, we act solely as an intermediary between you and the provider, transmitting the details of your reservation to the relevant pitch provider and sending you a confirmation email for and on behalf of the pitch provider.

(c) When rendering our services, the information that we disclose is based on the information provided to us by pitch providers. As such, the pitch providers are given access to their special portal accounts through which they are fully responsible for updating all rates, availability and other information which is displayed on our website.

(d) does not provide or interfere in any way in the preparation of any pitches. But what this website offers to the users is only providing the ability to search for and find pitches that can be booked for usage through this website. The pitch providers are obligated to comply with country local laws, rules, regulations, and standards pertaining to pitch preparation, utilization, marketing and safety.

(e) Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each pitch provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our website.

(f) We reserve the right to change, modify, replace or remove any information or service provided by the website without notice. Additionally, we reserve the right to back-up and delete all or some of the files, messages which are provided by the members during the use of services for some periods deemed suitable by shall not be held responsible for back-up and delete processes.

(g) You are welcome to hyper link our website on any other website with a prior express written consent by us.

Information disclaimer

(a) The website provides information and booking services in relation to particular sport pitch providers, including national sport clubs, health clubs and private sport pitches. The website does not recommend particular products or services. You should independently research and verify, any information that you find on our website and wish to rely upon, whether for the purpose of bookings or otherwise.

(b) While we aim to keep the information on the website accurate, complete, and up-to-date, we cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information.

(c) Most of the information on our website about particular pitches is provided by third parties – in our case, pitch providers or their affiliates and marketing partners or subcontractors - . In general, we act as an online window or channel for this information, and we do not generally select or edit the information. Accordingly, we will not be liable in respect of any losses you may suffer arising out of such information or any reliance you may place upon such information.

Our content

(a) The content, design, software, databases, text, graphics and all other material on the website is owned by us or our licensors and affiliates.

(b) You may use the website for your own individual, non-commercial use. You are permitted to download and print a single copy of each page of the website for your personal use only. Aside from this none of the content, design, software, text, graphics or other material used on the website may be reproduced, modified or redistributed without our prior and explicit written permission. You must not use this website for any commercial purpose without our express written consent.

(c) We do not make any recommendation or endorsement as to any content submitted by third parties or linked to our website.

(d) As part of our business model and at our discretion, we may display any sponsored content including advertisements, banners, and hyperlinks, on the website besides the services of third parties.

Your content

(a) You grant to us a worldwide royalty-free non-exclusive license to publish, store, copy, edit, remove, translate or reproduce into any other language, distribute and otherwise use your content without restriction in any existing or future media. You also grant to us the right to sub-license these rights and to bring proceedings for the infringement of any of these rights.

(b) You warrant and represent to us that your content (and its use in accordance with the license granted to us under these terms and conditions) will not be illegal or unlawful, will not infringe any third party's intellectual property rights or other legal rights, and will not be capable of giving rise to legal action whether against you or us or a third party (in each case in any jurisdiction and under any applicable law).

(c) You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not collect or store information from the website about our members or other individuals who use the website.

(d) You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

(e) The terms and conditions apply to website and its associated applications on iPhone, iPad, Android, and mobile site platforms

(f) If you become aware of any breach of these terms and conditions or any other abuse of our website, please report such breach or abuse to us - our contact details are available via the Contact Us page.

Further Correspondence

By completing a booking, you agree to receive (i) an email which we may send you shortly prior to your game date, providing you with certain information and offers (including third party offers to the extent that you have actively opted in for this information) relevant to your booking, and (ii) an email which we may send to you promptly after your game inviting you to complete our customer review form. Other than the email correspondence confirming your booking, relevant booking modifications or cancelation emails, including reminder emails in instances where you have not finalized a booking, communications initiated from us or the accommodation provider regarding your booking, guest review invitations, and the emails for which you may have actively opted in, we shall not send you any further (solicited or unsolicited) notices, emails or correspondence, unless you specifically agree otherwise.

Ranking and Customer Reviews

(a) The default setting of the ranking of pitches on our website is "Recommended" (or any similar wording) (the "Default Ranking"). For your convenience, we also offer other ways to rank the pitch. Please note that the Default Ranking is created through a fully automated ranking system (algorithm).

(b) The completed customer review may be (a) uploaded onto the relevant pitch owner information page on our website for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the pitches, and (b) (wholly or partly) used and placed by at its sole discretion (e.g. for marketing, promotion or improvement of our service) on our website or such social media platforms, newsletters, special promotions, apps or other channels owned, hosted, used or controlled by We reserve the right to adjust, refuse or remove reviews at our sole discretion. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations or incentives whatsoever.


You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party including courts, Governmental authority, judicial or quasi- judicial authority in settlement of a claim or dispute) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.

Limitations and exclusions of liability

(a) We will not be liable for any loss or damage of any nature arising out of or in connection with the website or your use of the website.

(b) We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

(c) We will not be liable to you in respect of any business losses, including (without limitation to) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

(d) We will not be liable to you in respect of any loss or corruption of any data, database or software.

(e) We do not give any guarantee that access to the website or its content will be free from errors and uninterrupted. Nor do we give any guarantee that the website or its content will be free from viruses or anything else that may be considered harmful. It is your responsibility to put the necessary safeguards in place to protect yourself and your technology. Nevertheless, we will always try our best to ensure the safety and quality of the website.

(f) Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

(g) However and to the extent permitted by law, neither we nor any of our, employees, representatives, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the pitch as made available on our website, (iii) the services rendered or the products offered by the pitch provider, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the pitch (its employees, directors, agents, representatives or affiliated companies), including any (partial) cancelation, overbooking, strike, force majeure or any other event beyond our control.

Links and merchants

(a) The website may contain information about and hyper links to other, third party websites including merchants. When you visit such third party websites/web pages you are bound by their terms of use. If so, these terms & conditions do not affect your legal relationship with these third parties. We are not in any way responsible for the information displayed on, the privacy policies of, or the practices upheld by said third parties. Nor are we in any way responsible for the products or services they offer.

(b) Any arrangements between you and any third party contacted via the website are at your sole risk. We assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on this website. This applies – but not limited to – the arrangement between you and the pitch provider thru our website.

(c) Some of the links to third party websites included on our website are affiliate links. This means that we may receive commission or a fee if you click on a hyperlink that takes you through to a third party website or if you purchase a product from a third party website.

(d) Apart from the booking service, should you wish to buy any products or services published on this website, you should visit the Merchant directly either at their website or through their stores/shops/ offices.


(a) We take your privacy very seriously. Please take the time to familiarize yourself with our Privacy Policy to understand how we treat your personal information.

Payments to third parties

Our standard terms of customer payment for bookings from are pay before delivery and usage of service, and these terms will apply except in the case of transactions where different terms are agreed in writing or in case of a special arrangement between you and the pitch provider.

We accept payment from Visa, MasterCard, JCB, Visa Electron, Maestro and Benefit Cards. We employ Credimax to handle these transactions and do not take or store any credit or debit card details ourselves. The currency used in the website is Bahraini Dinar.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Cancelation and No-Show Policy

(a) While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.

(b) If you would like to review, adjust or cancel your reservation, please revert to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancelation in accordance with the pitch provider’s cancelation and no-show policy. We recommend that you read the cancelation and no-show policy of the pitch provider carefully prior to making your reservation.

(c) A reservation may be subsequently canceled by the pitch provider after you have received a confirmation that it has been booked in the pitch provider’s booking register. and our partner pitch providers reserve the right to cancel any reservation, before or after acceptance, and will notify you immediately of any such cancelation.

(d) By making a reservation with a pitch provider, you accept and agree to the relevant cancelation and no-show policy of that pitch provider, and to any additional (delivery) terms and conditions of the pitch provider that may apply to your reservation or while using the pitch, including for services rendered and/or products offered by the pitch provider (the delivery terms and conditions of a pitch provider can be obtained with the relevant pitch provider). The general cancelation and no-show policy of each pitch provider is made available on our website on the pitch owner information pages, during the reservation procedure and in the confirmation email. Please note that certain rates or special offers are not eligible for cancelation or change. Please check the pitch details thoroughly for any such conditions prior to making your reservation.


(a) TAMARRAN SPORTS ONLINE SERVICES EST,, and our logos are trademarks belonging to us. We give no permission for the use of these trademarks, and such use may constitute an infringement of our rights.

(b) The other registered and unregistered trademarks or service marks on our website are the property of their respective owners. Unless stated otherwise, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any license to exercise such rights.


From time to time we may update our terms and conditions by posting a revised version on our website without any prior notice. We recommend that you check the terms and conditions on the website occasionally to ensure that you are informed of, and happy with, any amendments. Continued use of the website after the terms and conditions have been revised will constitute your acceptance of the revised terms and conditions.


(a) If any provision detailed in these terms and conditions is deemed unlawful, invalid or unenforceable that provision will be deemed severed from the remainder and the validity and enforceability of the remaining provisions will not be affected.


(a) You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your specific consent.

(b) You must not assign, transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Governing law and jurisdiction

Your use of this website, these terms and conditions in all respect shall be governed by and construed and interpreted in accordance with the laws of Kingdom of Bahrain without regard to any conflict of law’s principles that might refer the governance, construction and interpretation of these terms and conditions to the laws of another jurisdiction. You hereby agree to submit to the exclusive jurisdiction of the courts located within the Kingdom of Bahrain. Nevertheless you agree that we may still be allowed to apply for any injunctive relief including summary suits or petitions in any jurisdiction.